The Answer Garden supports knowledge sharing in two intertwined ways: by making relevant information retrievable and by mediating access to people with knowledge. We present a case study in which the Answer Garden approach was applied to encourage knowledge sharing in maintenance engineering of...

The objective of this paper is the design of computer supported joint actionspaces. It is argued against a view of functionality as residing in computer applications. Insuch a view the creation of functionality is equivalent to the creation of computerapplications. Functionality, in the view...

In this contribution we discuss possible approaches to exploring new directions in support for knowledgemanagement with computers. We consider networked computers in their role as communication media, andlook at three perspectives on communication support for knowledge management: communication...