Takes a practical look at bringing creativity back into problem solving. Even teams with exceptional individuals can flounder without ew ideas. New research shows that a common “type” of individual found frequently in organizations may be stifling ideas. Links made between the Myers‐Briggs...

Counselling can be seen as “soft” by many managers and personnel professionals, but is actually one of the best ways of improving performance at work. Shows how counselling significantly improved a sales woman’s performance by identifying the underlying problem. Looks at how some of the...

This follow‐on article continues to explore counselling skills for managers and personnel professionals. It challenges the reader to identify the differences in approach when counselling skills are applied to performance appraisal, coaching and mentoring situations. Particular emphasis is...