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Landale, Anthony - In: Industrial and Commercial Training 36 (2004) 1, pp. 35-37

If you are in the business of selling, the question you have to ask is how to add value. At Finning UK, the distributors for Caterpillar, training delivered by STC has been designed to help the sales team develop a range of skills and techniques that enable them to get closer than ever to their...

Persistent link: https://www.econbiz.de/10014755097

Individuals and enterprise: winning business in the new millennium

Coulson‐Thomas, Colin - In: Industrial and Commercial Training 32 (2000) 1, pp. 4-8

As the emphasis switches from cost‐cutting and restructuring to revenue generation and value creation, the winning of business assumes greater importance. Although the skills required to submit successful proposals and win bids, and the critical success factors for winning business in a...

Persistent link: https://www.econbiz.de/10014754934

Culture change through applying competencies in development centres

Matheson, Ian - In: Industrial and Commercial Training 33 (2001) 4, pp. 131-134

management and service delivery. To achieve the required changes, the council recognised that it should implement management … competencies that embedded its vision and values in the management of the authority. Management competencies were developed through … management tool for 95 per cent of participating managers. Of the participants, 72 per cent also gained valuable personal …

Persistent link: https://www.econbiz.de/10014754980

The “X files”: managing unwanted staff behaviours and attitudes

Jillins, Bob - In: Industrial and Commercial Training 34 (2002) 1, pp. 13-16

Highlights the viewpoint that managers have the “right” to request individuals within their team to modify or change behaviours that may fall outside organisational or desirable team norms and adversely affect individual or team work performance. Empirical and experiential evidence suggest...

Persistent link: https://www.econbiz.de/10014755000

Harnessing learning technology to succeed in business

Little, Bob - In: Industrial and Commercial Training 34 (2002) 2, pp. 76-80

they can do both if they implement software systems – known as learning management systems (LMS) – to collect and analyse … concept of a learning management system was born. One of the most advanced LMSs in the world – and a market leader, with some …

Persistent link: https://www.econbiz.de/10014755038

Lafarge develops employee talent through e‐learning

Martin, Frédéric - In: Industrial and Commercial Training 43 (2011) 5, pp. 291-296

companies wishing to respond to modern day management and leadership challenges. The aim of this paper is to explore e …‐learning within the context of global talent management. Design/methodology/approach – The paper uses the experiences of Lafarge, an … management training and HR professionals operating within a global organisation. …

Persistent link: https://www.econbiz.de/10014755554

A new approach for managing university‐workplace partnerships

Ylikoski, Teemu; Kortelainen, Mika J. - In: Industrial and Commercial Training 44 (2012) 6, pp. 349-356

are growing. Partnership management ensures availability of authentic learning environments, joint‐learning tasks, and … relationship management, but also deeper partnerships as the relationships evolve over time. Partnerships are centrally managed and … deepen partnerships, overcoming typical hurdles. Originality/value – The non‐exclusive approach to partnership management …

Persistent link: https://www.econbiz.de/10014755619

Reclaiming “management” from the margins: some evidence from 360 degree assessments

Manning, Tony - In: Industrial and Commercial Training 45 (2013) 3, pp. 150-158

Purpose – Much current thinking and practice treats “management” as a peripheral activity, intrinsically inferior and … subordinate to “leadership”. The purpose of this paper is to reclaim “management” from the margins and return it to the center of … the stage, alongside “leadership”. It aims to highlight the importance of a set of “task” management activities (including …

Persistent link: https://www.econbiz.de/10014755651

The Excellent Leader

Wynne, Bernard - In: Industrial and Commercial Training 21 (1989) 3

The radical changes necessary among management in a building society to produce a dynamic responsive organisation in …

Persistent link: https://www.econbiz.de/10014755677

The Gentle Art of Simulation

Peppercorn, Duncan - In: Industrial and Commercial Training 21 (1989) 4

Much management training is still conducted by faith rather than on a cost‐benefit basis. The use of simulated … management environments is proposed. This can be implemented at the workplace, not just on a training course. Examples of …

Persistent link: https://www.econbiz.de/10014755681