Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today's generative models. Continuous technological advancements such as statistical computing and large language models allow for an increasingly natural and effortless interaction, as well as...

Conversational agents (CAs) have come a long way from their first appearance in the 1960s to today’s generative models. Continuous technological advancements such as statistical computing and large language models allow for an increasingly natural and effortless interaction, as well as...

Uncertainty becomes the new normal for organizations worldwide. Many organizations are dependent on complex global supply chains. COVID-19, but also environmental disasters or the war in Ukraine, demonstrate the volatility of supply chains. Procurement departments are the central interface...