Ahmad, Rangina; Siemon, Dominik; Gnewuch, Ulrich; … - In: Information Systems Frontiers 24 (2022) 3, pp. 923-943
Millions of people experience mental health issues each year, increasing the necessity for health-related services. One emerging technology with the potential to help address the resulting shortage in health care providers and other barriers to treatment access are conversational agents (CAs)....