The decision to implement and certify a Quality Management System (QMS) able to meet the requirements of ISO 9001:2001 and to redesign the organisation on a process basis approach may be a valid alternative for various reasons. In this paper we try to give a justification for the necessity to...

This paper refers to the importance of creativity and that of training methods in achieving it. Also it underlines the fact that creativity is something that can be taught, even do some characteristics of those who show it are native. Another aspect further detailed is that of certain creativity...