Assessing information technology (IT) performance has become increasingly important as companies continue to invest heavily in IT to streamline and reengineer business operations in order to compete more effectively in the global environment. This study examines metrics used to assess IT...

Despite considerable attention on the development and benefits of the internet, relatively few studies have been done in Asia. Most research has focused on the USA and Europe. This paper reports on a questionnaire survey of the internet in an Asian country, namely Singapore. Internet...