Limited research exists on the current strategic issues and the strategies utilized by hoteliers of Ontario, Canada. The researchers conducted a pilot study by utilizing an e‐mail survey, attempting to identify the current strategic issues and strategies implemented by Ontario hotels. The...

Purpose – The purpose of this paper is to review the impact that the 2003 SARS epidemic had on tourism and summarize the lessons that were learned from this crisis. To offer both practical and strategic tips for hoteliers and destination marketers in the Niagara region should a similar crisis...