Filieri, Raffaele; Acikgoz, Fulya; Ndou, Valentina; … - In: International Journal of Contemporary Hospitality Management 33 (2020) 1, pp. 199-223
Purpose: Recent figures show that users are discontinuing their usage of TripAdvisor, the leading user-generated content (UGC) platform in the tourism sector. Hence, it is relevant to study the factors that influence travelers’ continued use of TripAdvisor. Design/methodology/approach: The...
