Purpose: The purpose of this study is to explore which actors in the hospitality industry drive innovation in hospitality family firms and particularly aims at understanding how these drivers contribute to create and sustain competitive advantage. The peculiar role of family dynamics in these...

Purpose: Tourism employment is very diverse ranging from precarious, exploitative study to high-quality workplaces. However, poor employment images dominate the tourism industry, which makes attracting employees difficult. This study aims to examine the processes that lead to such image...