Purpose: This article assesses how the human management practices of recruitment, selection, orientation, training and recognition enacted by the Gold Coast 2018 Commonwealth Games impacted volunteers' experiences and their likelihood of volunteering in the future. Design/methodology/approach:...

Purpose – The purpose of this paper is to investigate whether providing additional prompts in a visitor expenditure survey results in higher reported expenditure. Design/methodology/approach – Respondents to a self‐completion survey of event visitors were randomly allocated either an...