Miah, Mohammad Dulal; Kassim, Norizan Mohd.; Zain, Mohammad - In: International Journal of Islamic and Middle Eastern … 17 (2024) 6, pp. 1320-1341
Purpose Commercial banks are the catalysts for meeting the financing needs of small and medium enterprises (SMEs). However, not all commercial banks are equally attractive to SMEs because of differences in banking services’ key attributes. Moreover, customers’ preferences vary between...