This paper reports the findings of an investigation of whether trust and commitment influence satisfaction, and whether satisfaction then influences specific investments, opportunism, and formalisation. Using data collected in a survey of Canadian managers and executives, a model derived from...

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Logistics Service Providers (LSPs) help connecting buyers and suppliers in supply chains. Hence, logistics quality significantly affects the performance of the supply chain. An intensely competitive business environment necessitates that firms provide services according to customer demand to...

Since the early 1990s, many companies have begun adopting lean principles and practices. While it appears to be an effective methodology to improve operational efficiency and process productivity, lean implementation has failed in many organisations with their performance sliding back to the...

This research addresses questions related to the development of guanxi between Taiwanese buyer companies and their Taiwanese and Chinese supplier companies in China. This research's theory development is suited to case study, and theory development as part of the design phase is essential,...