Treisman, Chase; Kelley, Tanya M.; Johnston, Erik W. - In: International Journal of Organization Theory and Behavior 19 (2016) 4, pp. 479-513
Abstract Public organizations have interacted with citizens through increasingly sophisticated internet-enabled technology. Participatory platforms emerged from Web 2.0 technologies in the mid-2000s as a governance mechanism to engage citizens in the process of effecting social change. Although...