Purpose – This paper aims to review calls on the UK police service to respond to the dual challenge of increasing governmental/public demands for improvements in police efficiency and effectiveness in the likely context of decreasing real time increases in financial resources. Specifically it...

Over the past two decades successive British governments, both Conservative and Labour, have attempted to implement reforms within the English and Welsh police service. The latest Labour government proposals have resulted in new legislation which paves the way for wide‐scale reforms of how the...

Purpose – This paper aims to develop a classification scheme of different types of value for money (VFM) audits with different degrees of compliance audit, and to classify the performance audits carried out by the Swedish National Audit Office (SNAO) during its first six years as an...

Purpose – This paper aims to present an empirical case where fundamental changes in the environment have forced an organization to re‐evaluate its management control systems and possibly search for destabilizing supporting routines in order to unlearn the established ways of measuring and...

Purpose – As many states recognise the need to enter into new relationships with the third sector, strategic commissioning of services has moved up the political agenda. The establishment of the Office of the Third Sector in the UK Cabinet Office heralded a commitment to engage the “voice”...

Purpose – The paper is set in the context of the impact of new public management (NPM) on the police service in the UK. Specifically, it aims to describe a modelling based approach to targeted police performance improvement within a specific area of measured operational policing namely...

Purpose – This paper aims to outline an exploratory study of how a multi-agency, partnership approach to crime prevention might enable the police more effectively to target their utilisation of resources in order both to reduce local levels of criminality and to improve public confidence. It...