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Customer experience management through emotional connection : an Indian perspective
Mahapatra, Sabita; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 3 (2010) 3, pp. 323-332
Persistent link: https://www.econbiz.de/10003982932
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Service quality evaluation in electricity utility industry : an empirical study in India
Satapathy, Suchismita; Patel, S. K.; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10009488123
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Measuring the perception of safety officers on occupational health in Indian industries
Beriha, G. S.; Patnaik, B.; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 4 (2011) 1, pp. 30-47
Persistent link: https://www.econbiz.de/10008907657
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Occupational health and safety management using grey relational analysis : an Indian perspective
Beriha, G. S.; Patnaik, B.; Mahapatra, Siba Sankar; … - In: International journal of Indian culture and business … 4 (2011) 3, pp. 298-324
Persistent link: https://www.econbiz.de/10009377168
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Development of an instrument for measuring service quality of medical tourism in India
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: International journal of Indian culture and business … 4 (2011) 6, pp. 589-608
Persistent link: https://www.econbiz.de/10009377767
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Service quality evaluation in internet banking : an empirical study in India
Khan, Mohammed Sadique; Mahapatra, Siba Sankar; Sreekumar - In: International journal of Indian culture and business … 2 (2009) 1, pp. 30-46
Persistent link: https://www.econbiz.de/10003804899