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~isPartOf:"International journal of business information systems : IJBIS"
~person:"Beaves, Robert"
~subject:"customer relationship management"
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customer relationship management
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Beaves, Robert
Smith, Alan D.
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Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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