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Service quality perceptions and customer loyalty in casinos

Prentice, Catherine - In: International journal of contemporary hospitality management 25 (2013) 1, pp. 49-64

Persistent link: https://www.econbiz.de/10009722507

Service quality perceptions and customer loyalty in casinos

Prentice, Catherine - In: International journal of contemporary hospitality management 25 (2013) 1, pp. 49-64

Persistent link: https://www.econbiz.de/10010083092

Experience-driven well-being : the case of unmanned smart hotels

Sthapit, Erose; Ji, Chunli; Yang, Ping; Prentice, Catherine - In: International journal of contemporary hospitality management 36 (2024) 13, pp. 1-18

Persistent link: https://www.econbiz.de/10015152951

Build trust, they will come : the case of casino high rollers!

Ji, Chunli; Prentice, Catherine; Sthapit, Erose; Lei, Inman - In: International journal of contemporary hospitality management 36 (2024) 10, pp. 3361-3377

Persistent link: https://www.econbiz.de/10015138029

Symmetrical and asymmetrical analysis of the complex relationship between perceived environmental uncertainty and creative performance : exploring a competency formula

Darvishmotevali, Mahlagha; Prentice, Catherine; … - In: International journal of contemporary hospitality management 36 (2024) 10, pp. 3451-3471

Persistent link: https://www.econbiz.de/10015138037

Uncovering the service profit chain in the casino industry

Prentice, Catherine; Wong, IpKin Anthony; Lam, Desmond - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2826-2846

Persistent link: https://www.econbiz.de/10011799915

Addressing data quality in Airbnb research

Prentice, Catherine; Pawlicz, Adam - In: International journal of contemporary hospitality management 36 (2024) 3, pp. 812-832

Persistent link: https://www.econbiz.de/10014483774