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The role of relationship marketing investments in customer reciprocity
Lee, Jin-soo; Kim, Seongseop; Pan, Steve - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1200-1224
Persistent link: https://www.econbiz.de/10010467931
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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo; Back, Ki-joon; Chan, Eric S. W. - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
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Exploring multidimensional quality attributes of incentive travels
Lee, Jin-soo; Chiang, Chia-Hao - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2198-2214
Persistent link: https://www.econbiz.de/10011783645
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Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny; Lee, Jin-soo; Han, Heesup - In: International journal of contemporary hospitality management 35 (2023) 2, pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
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Understanding the drivers of consumers' acceptance and use of service robots in the hotel industry
Han, Heesup; Kim, Sung In; Lee, Jin-soo; Jung, Inyoung - In: International journal of contemporary hospitality management 37 (2025) 2, pp. 541-559
Persistent link: https://www.econbiz.de/10015210203
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Recent research in hospitality financial management
Tsai, Henry; Pan, Steve; Lee, Jinsoo - In: International journal of contemporary hospitality management 23 (2011) 7, pp. 941-972
Persistent link: https://www.econbiz.de/10009340240
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Recent research in hospitality financial management
Tsai, Henry; Pan, Steve; Lee, Jinsoo - In: International journal of contemporary hospitality management 23 (2011) 7, pp. 941-971
Persistent link: https://www.econbiz.de/10009383533