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Effects of reputation on guest satisfaction : from the perspective of two-sided reviews on Airbnb

Ye, Qiang; Liang, Sai; Wei, Zaiyan; Law, Rob - In: International journal of contemporary hospitality management 35 (2023) 10, pp. 3718-3736

Persistent link: https://www.econbiz.de/10014334345

Bridging the theory-practice gap : a critical reflection on information and communication technology research

Law, Rob; Lei, Soey Sut Ieng; Zhang, Ke; Lau, Arthur - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 1980-1990

Persistent link: https://www.econbiz.de/10015133973

Artificial intelligence research in hospitality : a state-of-the-art review and future directions

Law, Rob; Lin, Katsy Jiaxin; Huiyue, Ye; Fong, Davis Ka Chio - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 2049-2068

Persistent link: https://www.econbiz.de/10015133979

Analyzing review studies of the recent development in hospitality

Law, Rob; Chen, Sirong; Li, Xiaonan; Fong, Davis Ka Chio - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 2086-2106

Persistent link: https://www.econbiz.de/10015135118

What drives consumers to post more photos in online reviews? : a trait activation theory perspective

Cai, Danting; Li, Hengyun; Law, Rob; Ji, Haipeng; Gao, … - In: International journal of contemporary hospitality management 36 (2024) 12, pp. 3989-4010

Persistent link: https://www.econbiz.de/10015144210

Cognitive-analytical and emotional-social tasks achievement of service robots through human-robot interaction

Sun, Sunny; Huiyue, Ye; Law, Rob - In: International journal of contemporary hospitality management 37 (2025) 1, pp. 180-196

Persistent link: https://www.econbiz.de/10015210164

Ethical artificial intelligence (AI) : principles and practices

Law, Rob; Huiyue, Ye; Lei, Soey Sut Ieng - In: International journal of contemporary hospitality management 37 (2025) 1, pp. 279-295

Persistent link: https://www.econbiz.de/10015210172

Progress and development of information and communication technologies in hospitality

Ip, Crystal; Leung, Rosanna; Law, Rob - In: International journal of contemporary hospitality management 23 (2011) 4, pp. 533-551

Persistent link: https://www.econbiz.de/10009266598

Regional effects on customer satisfaction with restaurants

Zhang, Ziqiong; Zhang, Zili; Law, Rob - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 705-722

Persistent link: https://www.econbiz.de/10009774261

Determinants of hotel room price : an exploration of travelers' hierarchy of accommodation needs

Zhang, Ziqiong; Ye, Qiang; Law, Rob - In: International journal of contemporary hospitality management 23 (2011) 7, pp. 972-981

Persistent link: https://www.econbiz.de/10009383519