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Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas; Azadeh, Mohammad Ali; Mohammadi, Mehrdad; … - In: International journal of electronic customer … 5 (2011) 2, pp. 111-129
Persistent link: https://www.econbiz.de/10009297356
Cover Image
Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas; Azadeh, Ali; Mohammadi, Mehrdad; … - In: International journal of electronic customer … 5 (2011) 2, pp. 111-129
Persistent link: https://www.econbiz.de/10009887582