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How emotional labor and ethical leadership affect job engagement for Chinese public servants
Lu, Xiaojun; Guy, Mary E. - In: Public personnel management 43 (2014) 1, pp. 3-24
Persistent link: https://www.econbiz.de/10010258326
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Florida's HR reforms : service first, service worst, or something in between?
Crowell, Elsie B.; Guy, Mary E. - In: Public personnel management 39 (2010) 1, pp. 15-46
Persistent link: https://www.econbiz.de/10003951537
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Gender effects on emotional labor in Seoul metropolitan area
Yang, Seung-Bum; Guy, Mary E. - In: Public personnel management 44 (2015) 1, pp. 3-24
Persistent link: https://www.econbiz.de/10010504618