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~isPartOf:"International journal of hospitality management"
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Dienstleistungsqualität
6
Service quality
6
Customer satisfaction
4
Kundenzufriedenheit
4
Consumer behaviour
3
Konsumentenverhalten
3
Arbeitsverhalten
2
Beziehungsmarketing
2
Gastronomie
2
Hotel industry
2
Hotellerie
2
Product quality
2
Produktqualität
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Relationship marketing
2
Restaurant industry
2
Work behaviour
2
Anreiz
1
Arbeitskräfte
1
Arbeitszufriedenheit
1
Betriebsklima
1
Confidence
1
Customer dining satisfaction
1
Customer incivility
1
Customer trust
1
Dienstleistungsmanagement
1
EWOM quality
1
Emotion
1
Employee
1
Employee psychological service climate
1
Employee retaliation
1
Employee service-oriented behaviors
1
Empowering leadership
1
Experiment
1
External departments' internal service quality
1
Food experiential quality
1
Frustration-aggression theory
1
Führungsstil
1
Gerechtigkeit
1
Home-like feeling
1
Hotel
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Lin, Zhiwei
2
Liu, Yue
2
Lv, Xingyang
2
Wong, IpKin Anthony
2
Ai, Jin
1
Chan, Suk Ha Grace
1
Chen, Xiayu
1
Chen, Yun Victoria
1
Gursoy, Dogan
1
Hu, Rong
1
Huang, Jingwen (Daisy)
1
Li, Qiuyun
1
Lin, Meizhen
1
Ling, Qian
1
Liu, Chunli
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Liu, Yanling
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Liu, Yezheng
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Liu, Yi-chun
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So, Angel Chui Ying
1
Song, Yingxin
1
Sun, Chunhua
1
Sun, Jianshan
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Tsaur, Sheng-hshiung
1
Wang, Chih-hung
1
Xu, Shuangyu
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Yen, Chang-hua
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International journal of hospitality management
The journal of real estate finance and economics
27
IFPRI discussion paper
22
Finance research letters
20
Journal of housing economics
14
International journal of production research
13
Journal of business research : JBR
13
The journal of real estate research
13
Asian business & management
12
IFPRI Discussion Paper
12
The European Physical Journal B - Condensed Matter and Complex Systems
11
European journal of operational research : EJOR
10
Journal of retailing and consumer services
10
Real estate economics : journal of the American Real Estate and Urban Economics Association
10
The Journal of Real Estate Finance and Economics
10
Policy research working paper : WPS
9
Transportation research / E : an international journal
9
Applied Energy
8
International business review : the official journal of the European International Business Academy
8
International review of economics & finance : IREF
8
Pacific-Basin finance journal
8
International journal of production economics
7
Journal of real estate research : JRER ; a publication of the American Real Estate Society
7
Operations research
7
Economic modelling
6
Journal of Real Estate Research
6
Journal of forecasting
6
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
6
Policy Research Working Paper
6
Working paper / Bank of Canada
6
World Bank Policy Research Working Paper
6
Accounting and finance
5
Applied economics
5
Applied economics letters
5
Fuzzy optimization and decision making : a journal of modeling and computation under uncertainty
5
International journal of contemporary hospitality management
5
International review of financial analysis
5
Journal of Housing Economics
5
Journal of global optimization : an international journal dealing with theoretical and computational aspects of seeking global optima and their applications in science, management and engineering
5
Journal of managerial psychology
5
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ECONIS (ZBW)
7
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1
Understanding smart service failure : the case of smart restaurants
Wong, IpKin Anthony
;
Huang, Jingwen (Daisy)
;
Lin, Zhiwei
- In:
International journal of hospitality management
119
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015070044
Saved in:
2
When employees fight back : investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, Suk Ha Grace
;
Lin, Zhiwei
;
Wong, IpKin Anthony
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227116
Saved in:
3
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
4
Job standardization and service quality : the mediating role of prosocial service behaviors
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
;
Yen, Chang-hua
; …
- In:
International journal of hospitality management
40
(
2014
),
pp. 130-138
Persistent link: https://www.econbiz.de/10010388570
Saved in:
5
Welcoming host, cozy house? : the impact of service attitude on sensory experience
Lv, Xingyang
;
Liu, Yue
;
Xu, Shuangyu
;
Li, Qiuyun
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547935
Saved in:
6
Understanding the relationship between food experiential quality and customer dining satisfaction : a perspective on negative bias
Liu, Yezheng
;
Song, Yingxin
;
Sun, Jianshan
;
Sun, Chunhua
; …
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012241928
Saved in:
7
Effects of offering incentives for reviews on trust : role of review quality and incentive source
Ai, Jin
;
Gursoy, Dogan
;
Liu, Yue
;
Lv, Xingyang
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266168
Saved in:
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