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Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang; Singh, Smita; Olson, Eric D.; Jeong, EunHa - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
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Employees' perception of robots and robot-induced unemployment in hospitality industry under COVID-19 pandemic
Parvez, M. Omar; Öztüren, Ali; Cobanoglu, Cihan; … - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227749
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Does Airbnb have a homogenous impact? : examining Airbnb’s effect on hotels with different organizational structures
Dogru, Tarik; Hanks, Lydia; Ozdemir, Ozgur; Kizildag, Murat - In: International journal of hospitality management 86 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012241489
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The influence of volunteer motivation on satisfaction, attitudes, and support for a mega-event
Lee, Choong-Ki; Reisinger, Yvette; Kim, Myung-Ja; Yoon, … - In: International journal of hospitality management 40 (2014), pp. 37-48
Persistent link: https://www.econbiz.de/10010388604
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Corporate social responsibility and service-oriented citizenship behavior : a test of dual explanatory paths
Bavik, Ali - In: International journal of hospitality management 80 (2019), pp. 173-182
Persistent link: https://www.econbiz.de/10012058677
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Benefits and transaction costs of purchasing local foods in school districts
Motta, Victor Eduardo da; Sharma, Amit - In: International journal of hospitality management 55 (2016), pp. 81-87
Persistent link: https://www.econbiz.de/10011497971
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The importance of information quality according to the type of employee in the airline industry : Robot versus human
Hwang, Jinsoo; Kim, Jinkyung Jenny; Choe, Ja Young; … - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014439922
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Service sweethearting : an effective way to increase tips?
Lynn, Michael - In: International journal of hospitality management 114 (2023), pp. 1-4
Persistent link: https://www.econbiz.de/10014439935
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Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli; Xu, Xiaowei; Hu, JiaJing - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
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Formal versus casual : how do customers respond to service robots' uniforms? : the roles of service type and language style
Liu, Canmian; Xie, Lishan - In: International journal of hospitality management 114 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014439968