Narrow search
Showing 1 - 7 of 7
Cover Image
The impact of exploitative leadership on frontline hospitality employees' service performance : a social exchange perspective
Wu, Long-Zeng; Sun, Zhuanzhuan; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 96 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012585698
Cover Image
Why do they slack off in teamwork? : understanding frontline hospitality employees' social loafing when faced with exploitative leadership
Ye, Yijiao; Chen, Mengyuan; Wu, Long-Zeng; Kwan, Ho Kwong - In: International journal of hospitality management 109 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014282505
Cover Image
Are humorous frontline employees hotels' secret weapons? : investigating when and why employee sense of humor promotes service performance
Liu, Xinyu; Wu, Long-Zeng; Ye, Yijiao; Kwan, Ho Kwong - In: International journal of hospitality management 118 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015069325
Cover Image
Hospitality employees and digital transformation : the mediating roles of alienation and motivation
Ye, Ying; Chen, Kaung-Hwa - In: International journal of hospitality management 119 (2024), pp. 1-10
Persistent link: https://www.econbiz.de/10015070777
Cover Image
How to make the work-family balance a reality among frontline hotel employees? : the effect of family supportive supervisor behaviors
Ye, Yijiao; Wu, Long-Zeng; Lyu, Yijing; Liu, Xinyu - In: International journal of hospitality management 120 (2024), pp. 1-11
Persistent link: https://www.econbiz.de/10015071050
Cover Image
Do you feel angry when you are gossiped about? : understanding the mechanism underlying negative workplace gossip and service sabotage
Lyu, Yijing; Wu, Long-Zeng; Ye, Yijiao; Fan, Yurong - In: International journal of hospitality management 122 (2024), pp. 1-9
Persistent link: https://www.econbiz.de/10015072436
Cover Image
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen; Yang, Sainan; Li, Xin; Liu, Pei; Liu, Nan - In: International journal of hospitality management 117 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014457832