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Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Choi, Chang Hwan; Kim, Taegoo; Lee, Gyehee; Lee, Seung-kon - In: International journal of hospitality management 36 (2014), pp. 272-285
Persistent link: https://www.econbiz.de/10010239278
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Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior
Kim, Taegoo; Lee, Gyehee - In: International journal of hospitality management 34 (2013), pp. 324-337
Persistent link: https://www.econbiz.de/10009767491
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The managed heart : the structural analysis of the stressor-strain relationship and customer orientation among emotional labor workers in Korean hotels
Lee, Gyehee; Kim, Taegoo; Shin, Seok Ho; Oh, Ick Keun - In: International journal of hospitality management 31 (2012) 4, pp. 1067-1082
Persistent link: https://www.econbiz.de/10009566949
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A comparison of competing theoretical models for understanding acceptance behavior of information systems in upscale hotels
Huh, Hyang Jin; Kim, Taegoo; Law, Rob - In: International journal of hospitality management 28 (2009) 1, pp. 121-134
Persistent link: https://www.econbiz.de/10003799058
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Why is hospitality employees' psychological capital important? : the effects of psychological capital on work engagement and employee morale
Paek, Soyon; Schuckert, Markus; Kim, Taegoo; Lee, Gyehee - In: International journal of hospitality management 50 (2015), pp. 9-26
Persistent link: https://www.econbiz.de/10011387855
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Does green human resource management lead to a green competitive advantage? : a sequential mediation model with three mediators
Kim, Taegoo; Kim, Woo Gon; Majeed, Salman; Kavitha Haldorai - In: International journal of hospitality management 111 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014311447
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Test of a moderated serial mediation model of management commitment to the ecological environment
Karatepe, Tuna; Rescalvo-Martin, Elisa; Kim, Taegoo; … - In: International journal of hospitality management 120 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071159
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Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior
Kim, Taegoo Terry; Lee, Gyehee - In: International journal of hospitality management 34 (2013), pp. 324-337
Persistent link: https://www.econbiz.de/10010121520