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~isPartOf:"International journal of hospitality management"
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Dienstleistungsqualität
474
Service quality
474
Hospital
281
Krankenhaus
281
Consumer behaviour
278
Konsumentenverhalten
278
Customer satisfaction
264
Kundenzufriedenheit
264
Gastgewerbe
203
Hospitality industry
203
Hotel industry
189
Hotellerie
189
Beziehungsmarketing
167
Relationship marketing
167
Gastronomie
130
Restaurant industry
130
Hospitality
86
Arbeitsverhalten
80
Work behaviour
80
Arbeitszufriedenheit
75
Job satisfaction
75
Emotion
73
Beschwerdemanagement
55
Complaint management
55
Coronavirus
49
Customer service
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Tourism employees
42
Tourismusberufe
42
Satisfaction
37
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36
Roboter
36
Firm performance
34
Unternehmenserfolg
34
Viral marketing
34
Virales Marketing
34
Führungsstil
31
Leadership style
31
Organizational behaviour
30
Verhalten in Organisationen
30
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692
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693
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693
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694
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Han, Heesup
19
Law, Rob
17
Mattila, Anna S.
16
Jang, Soocheong (Shawn)
12
Pizam, Abraham
12
Guchait, Priyanko
10
Köseoglu, Mehmet Ali
10
Wong, IpKin Anthony
10
Lu, Lu
9
Chen, Ming-Hsiang
8
Madera, Juan M.
8
So, Kevin Kam Fung
8
Kim, Woo Gon
7
Okumus, Fevzi
7
Qu, Hailin
7
Shum, Cass
7
Zhang, Tingting (Christina)
7
Gursoy, Dogan
6
King, Ceridwyn
6
Line, Nathaniel D.
6
Torres, Edwin N.
6
Bai, Billy
5
Hanks, Lydia
5
Kim, Peter Beomcheol
5
Kim, Seongseop
5
Lee, Jin-soon
5
Lynn, Michael
5
Ma, Emily
5
Miao, Li
5
Prentice, Catherine
5
Wang, Xingyu
5
Wu, Luorong
5
Xu, Xun
5
Yang, Yang
5
Altinay, Levent
4
Arici, Hasan Evrim
4
Ariza-Montes, Antonio
4
Bilgihan, Anil
4
Brewster, Zachary W.
4
Busser, James A.
4
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International journal of hospitality management
NBER working paper series
1,069
NBER Working Paper
910
Working paper / National Bureau of Economic Research, Inc.
854
International journal of production research
664
European journal of operational research : EJOR
632
Journal of health economics
596
Discussion paper series / IZA
525
Health economics
505
SpringerLink / Bücher
502
Journal of business research : JBR
448
Journal of health organization and management
438
Health care management review : the journal for health care management research
409
The European journal of health economics : HEPAC ; health economics in prevention and care
403
The service industries journal
398
Journal of retailing and consumer services
363
International journal of contemporary hospitality management
348
Health care management science
338
Working paper
338
IMF Staff Country Reports
335
International journal of production economics
331
The journal of services marketing
308
IZA Discussion Paper
307
Management science : journal of the Institute for Operations Research and the Management Sciences
280
Applied economics
257
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
255
Health economics review
253
Technological forecasting & social change : an international journal
243
World Bank E-Library Archive
238
Socio-economic planning sciences : the international journal of public sector decision-making
216
Health affairs : at the intersection of health, health care, and policy
214
Tourism management : research, policies, practice
209
Journal of hospitality marketing & management
203
Policy research working paper : WPS
198
Journal of air transport management
197
Auditing : a journal of practice & theory
195
The European journal of health economics
193
Journal of Services Marketing
190
Europäische Hochschulschriften / 5
189
CESifo working papers
184
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ECONIS (ZBW)
694
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1
Special issue: Hospitality in healthcare
Pizam, Abraham
(
ed.
)
-
2023
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014336554
Saved in:
2
Hospitality healthscapes : a conjoint analysis approach to understanding patient responses to hotel-like
hospital
rooms
Suess, Courtney
;
Mody, Makarand
- In:
International journal of hospitality management
61
(
2017
),
pp. 59-72
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011646093
Saved in:
3
Satisfaction with life and perception of healthcare
services
Arboleda, Ana M.
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-6
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014310672
Saved in:
4
Instilling the core tenets of hospitality in healthcare
services
: the role of service assurance and social presence
Etemad-Sajadi, Reza
;
Heo, Cindy Yoonjoung
;
Clergue, …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-6
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014311439
Saved in:
5
Toward understanding healthcare hospitality and the antecedents and outcomes of patient-guest
hospital
-hotel choice decisions : a scoping review
Majeed, Salman
;
Kim, Woo Gon
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-14
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334425
Saved in:
6
Measuring patient experience in healthcare
Godovykh, Maksim
;
Pizam, Abraham
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-4
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334448
Saved in:
7
Promising European research results to improve hospitality in healthcare by eHealth
Zsarnoczky-Dulhazi, Fanny
;
Zsarnoczky, Martin
;
Kopper, Bence
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-5
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334467
Saved in:
8
Toward hospitable healthcare
Yesawich, Peter C.
;
Shoemaker, Stowe
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-15
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334483
Saved in:
9
Hospitality to healthcare : patient experience academy, a successful alliance between the ChristianaCare Health System and the University of Delaware
Poorani, Ali A.
;
Fried Kline, Sheryl
;
DeMicco, Frederick J.
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-7
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334758
Saved in:
10
The contribution of hospitality
services
to person-centred care : a study of the palliative care service ecosystem
Hunter-Jones, Philippa
;
Sudbury-Riley, Lynn
;
Al-Abdin, Ahmed
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-9
Persistent link: https://ebvufind01.dmz1.zbw.eu/10014334759
Saved in:
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