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Does bullying reduce occupational commitment in hospitality employees? : mixed empirical evidence from resource conservation theory and embodied cognition perspectives
Xiang, Keheng; Liu, Jie; Qiao, Guanghui; Gao, Fan; … - In: International journal of hospitality management 108 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10013482264
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Does pro-customer behavior always do the trick? : an investigation of pro-customer deviance
Ma, Xiuli; Xu, Xiaowei; Hu, JiaJing - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014439937
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Cognitive, affective, conative, and action loyalty : testing the impact of inertia
Han, Heesup; Kim, Yunhi; Kim, Eui-keun - In: International journal of hospitality management 30 (2011) 4, pp. 1008-1019
Persistent link: https://www.econbiz.de/10009242045
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The effects of cognitive, affective, and sensory attributes on hotel choice
Kim, Dohee; Perdue, Richard R. - In: International journal of hospitality management 35 (2013), pp. 246-257
Persistent link: https://www.econbiz.de/10010225787
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How effective are your CSR messages? : the moderating role of processing fluency and construal level
Zhang, Lu - In: International journal of hospitality management 41 (2014), pp. 56-62
Persistent link: https://www.econbiz.de/10010403105
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Cognitive decline and emotional regulation of senior consumers
Kim, DongHee; Jang, Soocheong (Shawn) - In: International journal of hospitality management 44 (2015), pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
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Bayesian approach to assess consumers' brand selection process and identification of brand attributes in a service context
Yoon, Hae Jin; Thompson, Sandra A.; Parsa, H. G. - In: International journal of hospitality management 28 (2009) 1, pp. 33-41
Persistent link: https://www.econbiz.de/10003798872
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Imagine yourself being healthy : the mental simulation effect of advertisements on healthy menu promotion
Jeong, EunHa; Jang, Soocheong (Shawn) - In: International journal of hospitality management 53 (2016), pp. 81-93
Persistent link: https://www.econbiz.de/10011443033
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Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup; Nguyen, Hong Ngoc; Song, Hak-jun; Chua, Bee-Lia - In: International journal of hospitality management 72 (2018), pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
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Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi; Zhan, Jueying; Cheng, Bao; Scott, Noel - In: International journal of hospitality management 96 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10012585684