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~isPartOf:"International journal of hospitality management"
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The dimensions of storytelling...
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Beziehungsmarketing
341
Relationship marketing
341
Consumer behaviour
239
Konsumentenverhalten
239
Customer satisfaction
169
Kundenzufriedenheit
169
Dienstleistungsqualität
167
Service quality
167
Hotel industry
128
Hotellerie
128
Gastronomie
72
Restaurant industry
72
Emotion
58
Brand management
50
Markenführung
50
Brand image
45
Markenimage
45
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Gastgewerbe
37
Hospitality industry
37
Marketing management
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Work behaviour
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Hospital
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33
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Beschwerdemanagement
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Complaint management
32
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30
Kundenintegration
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29
Markenartikel
29
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28
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Han, Heesup
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Mattila, Anna S.
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Hyun, Sunghyup Sean
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Jang, Soocheong (Shawn)
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Kim, Woo Gon
7
Pizam, Abraham
7
Qu, Hailin
7
Wong, IpKin Anthony
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Hwang, Jinsoo
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Kim, Wansoo
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Lee, Choong-Ki
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So, Kevin Kam Fung
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Song, Hak-jun
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Back, Ki-Joon
4
Bai, Billy
4
Busser, James A.
4
DiPietro, Robin B.
4
Im, Jinyoung
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Kang, Juhee
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Law, Rob
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Lehto, Xinran Y.
4
Miao, Li
4
Prentice, Catherine
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Ryu, Kisang
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Shulga, Lenna V.
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Tanford, Sarah
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Torres, Edwin N.
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Wei, Wei
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Wu, Luorong
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Yu, Jongsik
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Assaf, A. Georges
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Berezina, Katerina
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Cheng, Bao
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Foroudi, Pantea
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International journal of hospitality management
Journal of business research : JBR
1,557
Journal of retailing and consumer services
1,382
Industrial marketing management : the international journal for industrial and high-tech firms
945
SpringerLink / Bücher
905
European Journal of Marketing
667
Journal of retailing
476
Journal of the Academy of Marketing Science
430
The journal of business & industrial marketing
428
Journal of strategic marketing
412
Journal of marketing
398
European journal of marketing : EJM
345
The journal of services marketing
320
Marketing Intelligence & Planning
317
Management science : journal of the Institute for Operations Research and the Management Sciences
315
International journal of production economics
312
Journal of marketing management : MM
312
European journal of operational research : EJOR
308
Europäische Hochschulschriften / 5
305
International journal of retail & distribution management
302
The international review of retail, distribution and consumer research
293
The service industries journal
292
Marketing intelligence & planning
277
Psychology & marketing
267
Asia Pacific journal of marketing and logistics
256
Springer eBook Collection
240
Gabler Edition Wissenschaft
236
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
231
The journal of personal selling & sales management : JPSSM
227
The journal of product & brand management
219
International Journal of Retail & Distribution Management
215
Journal of Business & Industrial Marketing
214
Journal of Food Distribution Research
208
The journal of brand management : an international journal
208
Marketing science
205
International journal of contemporary hospitality management
197
Springer eBook Collection / Business and Economics
193
Business horizons
191
Cogent business & management
189
Tourism management : research, policies, practice
189
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ECONIS (ZBW)
390
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1
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390
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1
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://www.econbiz.de/10011341591
Saved in:
2
Airbnb's effect on hotel sales growth
Blal, Inès
;
Singal, Manisha
;
Templin, Jonathan
- In:
International journal of hospitality management
73
(
2018
),
pp. 85-92
Persistent link: https://www.econbiz.de/10011886692
Saved in:
3
Analyzing the influence of firm-wide integrated
marketing
communication on market performance in the hospitality industry
Porcu, Lucia
;
Barrio-García, Salvador del
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 13-24
Persistent link: https://www.econbiz.de/10012058600
Saved in:
4
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
5
Compelling brand storytelling for luxury hotels
Ryu, Kyungin
;
Lehto, Xinran Y.
;
Gordon, Susan E.
;
Fu, …
- In:
International journal of hospitality management
74
(
2018
),
pp. 22-29
Persistent link: https://www.econbiz.de/10011924585
Saved in:
6
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
Saved in:
7
The relationship between customer incivility, restaurant frontline service employee burnout and turnover intention
Han, Su-Jin
;
Bonn, Mark Andrew
;
Cho, Meehee
- In:
International journal of hospitality management
52
(
2016
),
pp. 97-106
Persistent link: https://www.econbiz.de/10011442825
Saved in:
8
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
9
Evil customers, an angel boss and coopetitive coworkers : burnout of frontline employees
Yang, Fiona X.
;
Lau, Virginia Meng-Chan
- In:
International journal of hospitality management
83
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012121888
Saved in:
10
Effects of employees' social exchange and the mediating role of customer orientation in the restaurant industry
Kim, Haemi
;
Qu, Hailin
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012293783
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