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Antecedents of customer WOM in glamping : the critical role of original ecology
Lu, Jiandong; Wang, Xiaolei; Dai, Zheng; Chen, Guo; … - In: International journal of hospitality management 95 (2021), pp. 1-16
Persistent link: https://www.econbiz.de/10012547731
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Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang; Li, Nao; Law, Rob; Huang, Xiankai; … - In: International journal of hospitality management 114 (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
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The effects of empowering leadership on employee adaptiveness in luxury hotel services : evidence from a mixed-methods research
Peng, Jiamin; Yang, Xiaoyun; Huan, Tzung-cheng - In: International journal of hospitality management 101 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013271303