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Knowledge management as an integral part of strategic management in e-business era
Georgopoulos, Nikolaos B. - In: International journal of knowledge and learning 1 (2005) 4, pp. 373-387
Persistent link: https://www.econbiz.de/10006012015
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Two interrelated frameworks proposed for mapping and performance measurement of customer relationship management strategies
Soukakos, Panagiotis I.; Georgopoulos, Nikolaos B.; … - In: International journal of knowledge and learning 3 (2007) 2/3, pp. 299-315
Persistent link: https://www.econbiz.de/10003618677