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Process improvement in humanitarian operations: an organisational theory perspective
Larson, Paul D.; Foropon, Cyril - In: International journal of production research 56 (2018) 21, pp. 6828-6841
Persistent link: https://www.econbiz.de/10011983066
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Relative effectiveness of the Malcolm Baldrige National Quality Award categories
Peng, Xianghui; Prybutok, Victor - In: International journal of production research 53 (2015) 2, pp. 629-647
Persistent link: https://www.econbiz.de/10010495037
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Lean practices implementation and their relationships with operational responsiveness and company performance : an Italian study
Bevilacqua, Maurizio; Ciarapica, Filippo Emanuele; De … - In: International journal of production research 55 (2017) 3/4, pp. 769-794
Persistent link: https://www.econbiz.de/10011612670
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The impact of lean methods and tools on the operational performance of manufacturing organisations
Belekoukias, Ioannis; Garza-Reyes, Jose Arturo; Kumar, Vikas - In: International journal of production research 52 (2014) 18, pp. 5346-5366
Persistent link: https://www.econbiz.de/10010419029
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What can we learn from the evolution of research on lean management assessment?
Camacho-Miñano, María-del-Mar; Moyano-Fuentes, José; … - In: International journal of production research 51 (2013) 4, pp. 1098-1116
Persistent link: https://www.econbiz.de/10009689235
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Empirical examination of critical failure factors of continuous improvement deployments : stage-wise results and a contingency theory perspective
Sunder M., Vijaya; Prashar, Anupama - In: International journal of production research 58 (2020) 16, pp. 4894-4915
Persistent link: https://www.econbiz.de/10012266099
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An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter; Archer, Norman P.; Dwivedi, … - In: Total quality management & business excellence : an … 26 (2015) 3/4, pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
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The interaction between occupational values and job satisfaction in an authoritative public administration organisation
Tomaževič, Nina; Seljak, Janko; Aristovnik, Aleksander - In: Total quality management & business excellence : an … 29 (2018) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10011854038
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Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca; Cassia, Fabio - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
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Agencies, it’s time to innovate! : exploring the current understanding of the Swedish government's call for innovation
Palm, Klas; Lilja, Johan; Wiklund, Håkan - In: International journal of quality and service sciences 7 (2015) 1, pp. 34-49
Persistent link: https://www.econbiz.de/10011300153