Narrow search
Showing 1 - 6 of 6
Cover Image
Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 6-7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365068
Cover Image
Assessing quality management in China with MBNQA criteria
Lau, R.S.M.; Zhao, Xiande; Xiao, Ming - In: International journal of quality & reliability management 21 (2004) 7, pp. 699-713
Persistent link: https://www.econbiz.de/10006365183
Cover Image
Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 4-5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365729
Cover Image
Modeling repurchase frequency and customer satisfaction for fast food outlets
Law, Agnes K.Y.; Hui, Y.V.; Zhao, Xiande - In: International journal of quality & reliability management 21 (2004) 5, pp. 545-563
Persistent link: https://www.econbiz.de/10006365917
Cover Image
Number 6 - Quality management initiatives in the banking industry: A meta analysis of Hong Kong and the UK
Li, Eldon Y.; Zhao, Xiande; Lee, Tien-sheng - In: International journal of quality & reliability management 18 (2001) 6-7, pp. 570-583
Persistent link: https://www.econbiz.de/10006378824
Cover Image
An application of quality function deployment to improve the quality of teaching
Lam, Kokin; Zhao, Xiande - In: International journal of quality & reliability management 15 (1998) 4-5, pp. 389-413
Persistent link: https://www.econbiz.de/10006392699