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~isPartOf:"International journal of quality and service sciences"
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Quality management
100
Qualitätsmanagement
100
Dienstleistungsqualität
45
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45
Product quality
20
Produktqualität
20
Customer satisfaction
15
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Bäckström, Ingela
5
Lilja, Johan
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Rönnbäck, Åsa
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Dahlgaard-Park, Su Mi
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Gremyr, Ida
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Heriyati, Pantri
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QMOD-ICQSS Conference <15, 2012, Posen>
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International journal of quality and service sciences
IZA Discussion Papers
868
Economics Papers from University Paris Dauphine
540
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
538
Discussion paper series / IZA
522
The TQM journal : the international review of organizational improvement
514
International journal of productivity and quality management : IJPQM
513
IZA Discussion Paper
469
International journal of quality & reliability management
452
International journal of production research
437
MPRA Paper
411
Total quality management & business excellence
300
CESifo Working Paper
274
International journal of production economics
238
NBER Working Papers
220
International Journal of Quality & Reliability Management
213
CESifo working papers
203
International journal of six sigma and competitive advantage : IJSSCA
201
Quality management journal : QMJ
193
CESifo Working Paper Series
191
ERIM Report Series Research in Management
175
Journal of Entrepreneurial Finance
133
Jena Economic Research Papers
131
Papers on Entrepreneurship, Growth and Public Policy
131
ILO Working Papers
128
ZEW Discussion Papers
122
CEPR Discussion Papers
119
IFN Working Paper
118
SpringerLink / Bücher
118
NBER working paper series
116
Working Paper
112
Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management
108
European journal of operational research : EJOR
105
International journal of services and operations management
101
Amfiteatru economic : an economic and business research periodical
100
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
99
International Journal of Operations & Production Management
95
Open Access publications from Université Paris-Dauphine
92
Business process management journal
90
Education Finance and Policy
89
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ECONIS (ZBW)
100
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1
Translating the EFQM model into the courts
Sá, Patrícia Moura
;
Albuquerque, António
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 230-244
Persistent link: https://www.econbiz.de/10011400697
Saved in:
2
Lean Six Sigma in higher education institutions
Sunder, M. Vijaya
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 159-178
Persistent link: https://www.econbiz.de/10011587074
Saved in:
3
Motivations for ISO 9001 quality management system implementation and certification : mapping the territory with a novel classification proposal
Fonseca, Luis Miguel Ciravegna Martins da
;
Cardoso, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 18-36
Persistent link: https://www.econbiz.de/10012884459
Saved in:
4
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
5
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
6
Improving service quality through customer feedback : the case of NPS in IBM's training services
Ziegler, Alexander
;
Peisl, Thomas
;
Raeside, Robert
- In:
International journal of quality and service sciences
15
(
2023
)
2
,
pp. 190-203
Persistent link: https://www.econbiz.de/10014380815
Saved in:
7
Quality management systems and value creation
Rönnbäck, Åsa
;
Witell, Lars
;
Enquist, Bo
- In:
International journal of quality and service sciences
1
(
2009
)
3
,
pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
Saved in:
8
Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena
;
Pettersen, Jostein
;
Elg, Mattias
; …
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Saved in:
9
Improving the prerequisites for customer satisfaction and performance : a study of policy deployment in a global truck company
Edvardsson, Bo
;
Gustafsson, Anders
;
Roos, Lars-Uno
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 239-258
Persistent link: https://www.econbiz.de/10003996753
Saved in:
10
Continuous improvement put into practice : alternative approaches to get a successful quality program
Swartling, Dag
;
Olausson, Daniel
- In:
International journal of quality and service sciences
3
(
2011
)
3
,
pp. 337-351
Persistent link: https://www.econbiz.de/10009405120
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