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Customers' experiences of co-creation during service innovation
Sjödin, Carina; Kristensson, Per - In: International journal of quality and service sciences 4 (2012) 2, pp. 189-204
Persistent link: https://www.econbiz.de/10010005234
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Customers' experiences of co-creation during service innovation
Sjödin, Carina; Kristensson, Per - In: International journal of quality and service sciences 4 (2012) 2, pp. 189-204
Persistent link: https://www.econbiz.de/10009573201
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10010146813
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Quality management systems and value creation
Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254
Persistent link: https://www.econbiz.de/10009890255
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Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216
Persistent link: https://www.econbiz.de/10009890268
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Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10009890292
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Quality management systems and value creation
Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
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Quality improvement activities in Swedish industry : drivers, approaches, and outcomes
Poksinska, Bozena; Pettersen, Jostein; Elg, Mattias; … - In: International journal of quality and service sciences 2 (2010) 2, pp. 206-216
Persistent link: https://www.econbiz.de/10003996743
Cover Image
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Cover Image
Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10009754727