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Unethical customer behaviour : causes and consequences
Mayr, Kathrin; Schwendtner, Teresa; Teller, Christoph; … - In: International journal of retail and distribution management 50 (2022) 13, pp. 200-224
Persistent link: https://www.econbiz.de/10013552657
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Managing consumer trust in e-commerce : evidence from advanced versus emerging markets
Quintus, Michaela; Mayr, Kathrin; Hofer, Katharina; … - In: International journal of retail and distribution management 52 (2024) 10/11, pp. 1038-1056
Persistent link: https://www.econbiz.de/10015158267
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Channel-switching behaviour and customer deviance
Mayr, Kathrin; Teller, Christoph - In: International journal of retail and distribution management 52 (2024) 10/11, pp. 1073-1091
Persistent link: https://www.econbiz.de/10015158271