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~isPartOf:"International journal of services, economics and management"
~isPartOf:"Services marketing quarterly"
~person:"Carter, Leanne"
~subject:"Consumer behaviour"
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International journal of services, economics and management
Services marketing quarterly
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The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne
;
Gray, David
;
D'Alessandro, Steven
; …
- In:
Services marketing quarterly
37
(
2016
)
4
,
pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
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