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~isPartOf:"International journal of services and operations management"
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Quality management
97
Qualitätsmanagement
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Dienstleistungsqualität
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Service quality
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India
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Indien
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Customer satisfaction
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Kundenzufriedenheit
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Devadasan, S. R.
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Vinodh S
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Min, Ho-key
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International journal of services and operations management
IZA Discussion Papers
868
Economics Papers from University Paris Dauphine
540
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
538
Discussion paper series / IZA
522
The TQM journal : the international review of organizational improvement
514
International journal of productivity and quality management : IJPQM
513
IZA Discussion Paper
469
International journal of quality & reliability management
452
International journal of production research
437
MPRA Paper
411
Total quality management & business excellence
300
CESifo Working Paper
274
International journal of production economics
238
NBER Working Papers
220
International Journal of Quality & Reliability Management
213
CESifo working papers
203
International journal of six sigma and competitive advantage : IJSSCA
201
Quality management journal : QMJ
193
CESifo Working Paper Series
191
ERIM Report Series Research in Management
175
Journal of Entrepreneurial Finance
133
Jena Economic Research Papers
131
Papers on Entrepreneurship, Growth and Public Policy
131
ILO Working Papers
128
ZEW Discussion Papers
122
CEPR Discussion Papers
119
IFN Working Paper
118
SpringerLink / Bücher
118
NBER working paper series
116
Working Paper
112
Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management
108
European journal of operational research : EJOR
105
Amfiteatru economic : an economic and business research periodical
100
International journal of quality and service sciences
100
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
99
International Journal of Operations & Production Management
95
Open Access publications from Université Paris-Dauphine
92
Business process management journal
90
Education Finance and Policy
89
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ECONIS (ZBW)
101
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1
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
2
Uncertainty and schedule instability in supply chain : insights from case studies
Pujawan, I. Nyoman
;
Er, Mahendrawathi
;
Kritchanchai, …
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 468-490
Persistent link: https://www.econbiz.de/10011281689
Saved in:
3
An application of analytic network process for the selection of cellular manufacturing systems
Kodali, Rambabu
;
Anand, G.
;
Reddy, Matta Udaykiran
- In:
International journal of services and operations management
19
(
2014
)
3
,
pp. 287-318
Persistent link: https://www.econbiz.de/10011281697
Saved in:
4
Application of re-layout approach for cellular layout in manual assembly process
Chip, Wai-Tien
;
Low, Shye-Nee
;
Shahrul Kamaruddin
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 167-185
Persistent link: https://www.econbiz.de/10011619993
Saved in:
5
Operations management in improving elderly home care
Rintala, Annastiina
;
Karppinen, Henri
;
Koivuniemi, Jouni
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 331-362
Persistent link: https://www.econbiz.de/10011635942
Saved in:
6
Development and validation of quality management constructs for software industries : an empirical investigation from India
Digalwar, A. K.
;
Haridas, P.
;
Joseph, I. Nelson
- In:
International journal of services and operations management
17
(
2014
)
4
,
pp. 453-478
Persistent link: https://www.econbiz.de/10010410861
Saved in:
7
Understanding the importance of total quality management dimensions : critical review of soft and hard aspects
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 468-482
Persistent link: https://www.econbiz.de/10010474966
Saved in:
8
The interrelationship between ISO 9000 and total quality management : an empirical investigation with a focus on soft and hard TQM dimensions
Al-Khalili, Amjad
;
Subari, Khairanum
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 429-448
Persistent link: https://www.econbiz.de/10010474968
Saved in:
9
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
10
A closed-loop recycling system with a minimum allowed quality level on returned products
Hwang, Hark
;
Ko, Young Dae
;
Yune, Sang Hun
;
Ko, Chang Seong
- In:
International journal of services and operations management
5
(
2009
)
6
,
pp. 758-773
Persistent link: https://www.econbiz.de/10003903503
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