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Effect of positive psychological capital on service quality management in higher education
Soliman, Amal Farouk; Badran, Mohga AbdElRahman - In: International journal of services and operations … 43 (2022) 2, pp. 169-187
Persistent link: https://www.econbiz.de/10013553283
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Comparison between the effects of educational programs and quality of working life on product quality
Sadeghee, Razieh; Khalilzadeh, Mohammad - In: International journal of services and operations … 43 (2022) 2, pp. 269-286
Persistent link: https://www.econbiz.de/10013553292
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Business process reengineering in the public sector service supply chain : the case of the Greek archaeological resources fund
Tsogkas, Anastasios; Tsoulfas, Giannis T.; Chountalas, … - In: International journal of services and operations … 46 (2023) 2, pp. 260-283
Persistent link: https://www.econbiz.de/10014430305
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A quality-based customer service system approach
Leão, Nilson Cibério de Araújo; Melo, Fagner José … - In: International journal of services and operations … 45 (2023) 4, pp. 484-513
Persistent link: https://www.econbiz.de/10014364435
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Service quality dimension of polytechnic and its evaluation : the students' perspective in Indonesia
Ghozi, Saiful; Indartono, Setyabudi; Wibawa, Aji Prasetya - In: International journal of services and operations … 48 (2024) 2, pp. 213-233
Persistent link: https://www.econbiz.de/10015066722
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Development of a goal programming model based on fuzzy QFD and ANP for supplier selecting and order allocation
Ershadi, Mohammad Javad; Tavakolian, Milad; Aziz, Amir - In: International journal of services and operations … 48 (2024) 1, pp. 1-25
Persistent link: https://www.econbiz.de/10015065134
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Activity-based management as economic effect measurement for implementing ISO 9001:2015 clause
Rosiawan, Muhammad; Singgih, Moses Laksono; Widodo, Erwin - In: International journal of services and operations … 40 (2021) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012693113
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A mathematical model and NSGA-II algorithm for bi-objective grid scheduling problem with quality of service satisfaction
Kianfar, Kamran; Barafkandeh, Shayan - In: International journal of services and operations … 36 (2020) 4, pp. 531-557
Persistent link: https://www.econbiz.de/10012285516
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Quantifying the factors affecting the 5S implementation in manufacturing organisations using graph theory and matrix method
Attri, Rajesh; Khan, Noor Zaman; Siddiquee, Arshad Noor; … - In: International journal of services and operations … 37 (2020) 1, pp. 90-113
Persistent link: https://www.econbiz.de/10012285527
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Sustainable product development of tablet device using environmental conscious QFD : weighted decision matrix evaluation : a case study
Manjunatheshwara, K. J.; Vinodh S - In: International journal of services and operations … 39 (2021) 3, pp. 415-437
Persistent link: https://www.econbiz.de/10012595482