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How demographic differences influence customer satisfaction with the public service delivery in Fiji
Singh, Gurmeet; Reddy, Mahendra; Gounder, Neelesh - In: International journal of services and standards 5 (2009) 3, pp. 276-289
Persistent link: https://www.econbiz.de/10009867350
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Public service delivery in Fiji, Solomon Islands and Papua New Guinea : analysing quality in public services
Singh, Gurmeet; Dutt Pathak, Raghuvar; Naz, Rafia - In: International journal of services and standards 6 (2010) 2, pp. 170-193
Persistent link: https://www.econbiz.de/10009867364
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ISO 9000 : is it panacea for small businesses in developing countries?
Singh, Gurmeet; Rustagi, Narendra K. - In: International journal of services and standards 8 (2012) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10010028947
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ISO 9000 : is it panacea for small businesses in developing countries?
Singh, Gurmeet; Rustagi, Narendra K. - In: International journal of services and standards 8 (2012) 1, pp. 58-73
Persistent link: https://www.econbiz.de/10009618025
Cover Image
Public service delivery in Fiji, Solomon Islands and Papua New Guinea : analysing quality in public services
Singh, Gurmeet; Dutt Pathak, Raghuvar; Naz, Rafia - In: International journal of services and standards 6 (2010) 2, pp. 170-193
Persistent link: https://www.econbiz.de/10008757352