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Student engagement in a technology-mediated distance learning course
Li, Kam Cheong; Lam, H. K. - In: International journal of services and standards 10 (2015) 4, pp. 172-191
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011544768
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Enhancing multicultural counselling competencies and services
Shen, Yih-Jiun; Ting, Siu-Man; Shen, Hwei-Jiun - In: International journal of services and standards 12 (2017) 1, pp. 1-30
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011874851
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Development of e-business standards in engineering services
Peterson, Rebecca; Wei, June; Yang, Jiaqin - In: International journal of services and standards 5 (2009) 3, pp. 236-256
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003905014
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Emergent quality standards for digital entertainment experience goods : the case of consumer audio
Hughes, Jerald - In: International journal of services and standards 5 (2009) 4, pp. 333-353
Persistent link: https://ebvufind01.dmz1.zbw.eu/10003970450
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E-business standards in the international hospitality and tourism industry
Boden, Meaghan E.; Wei, June - In: International journal of services and standards 6 (2010) 1, pp. 1-20
Persistent link: https://ebvufind01.dmz1.zbw.eu/10008662920
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Optimising service quality translating via quantitative quality function deployment
Khorshidi, Hadi Akbarzade; Hejazi, Seyed Reza - In: International journal of services and standards 7 (2011) 2, pp. 169-180
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009389315
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A hybrid approach for multi-criteria evaluation of airport service quality
Tsai, Wen-hsien; Kuo, Hsiao-chiao - In: International journal of services and standards 7 (2011) 1, pp. 78-94
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009245078
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The price of quality in digital information goods : an empirical investigation
Hughes, Jerald - In: International journal of services and standards 7 (2011) 1, pp. 35-49
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009245085
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SERVQUAL dimensionality : an investigation of presentation order effect
Miller, Robert E.; Hardgrave, Bill C.; Jones, Thomas W. - In: International journal of services and standards 7 (2011) 1, pp. 1-17
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009245090
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ISO 9000 : is it panacea for small businesses in developing countries?
Singh, Gurmeet; Rustagi, Narendra K. - In: International journal of services and standards 8 (2012) 1, pp. 58-73
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009618025