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International journal of services and standards
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Optimising service quality translating via quantitative quality function deployment
Khorshidi, Hadi Akbarzade
;
Hejazi, Seyed Reza
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 169-180
Persistent link: https://www.econbiz.de/10009867381
Saved in:
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Optimising service quality translating via quantitative quality function deployment
Khorshidi, Hadi Akbarzade
;
Hejazi, Seyed Reza
- In:
International journal of services and standards
7
(
2011
)
2
,
pp. 169-180
Persistent link: https://www.econbiz.de/10009389315
Saved in:
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