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~isPartOf:"International journal of services technology and management"
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International journal of services technology and management
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Client-consultant interaction : the dynamics of and conflicts in value co-creation and co-destruction
Becker, Suvi von
;
Aromaa, Eeva
;
Eriksson, Päivi
- In:
International journal of services technology and management
21
(
2015
)
1/2/3
,
pp. 40-54
Persistent link: https://www.econbiz.de/10011442730
Saved in:
2
Empathic facilitation in innovation : combining diagnostic and dialogic practices
Montonen, Tero
;
Eriksson, Päivi
;
Lehtimäki, Hanna
- In:
International journal of services technology and management
21
(
2015
)
1/2/3
,
pp. 83-97
Persistent link: https://www.econbiz.de/10011442801
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