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~isPartOf:"International journal of services technology and management : IJSTM"
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Perceived service process in e-service delivery system : B2C online retailers performance ranking by TOPSIS
Gupta, Piyush
;
Sachan, Amit
;
Mishra, Vivek
- In:
International journal of services technology and …
29
(
2024
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10015060736
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