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What services are public? : what aspects of performance are to be ranked? ; the case of "services of general interest"
Walle, Steven van de - In: International public management journal 11 (2008) 3, pp. 256-274
Persistent link: https://www.econbiz.de/10003766492
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Rating the rankings : assessing international rankings of public service performance
Hood, Christopher; Dixon, Ruth; Beeston, Craig - In: International public management journal 11 (2008) 3, pp. 298-328
Persistent link: https://www.econbiz.de/10003766497
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Ranking and rating public services
Kelman, Steven (contributor) - 2008
Persistent link: https://www.econbiz.de/10003766513
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Government-to-government contracting : stewardship, agency, and substitution
Marvel, Mary K.; Marvel, Howard P. - In: International public management journal 11 (2008) 2, pp. 171-192
Persistent link: https://www.econbiz.de/10003753489
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A taxonomy of administrative language in public service encounters
Eckhard, Steffen; Friedrich, Laurin; Hautli-Janisz, Annette - In: International public management journal 27 (2024) 1, pp. 60-75
Persistent link: https://www.econbiz.de/10015050893
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Enhancing satisfaction with public services : the effect of recalling personal experiences
Ballart, Xavier; Hernández, Enrique; Esteve, Marc - In: International public management journal 27 (2024) 2, pp. 284-301
Persistent link: https://www.econbiz.de/10015050902
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Morally motivated public service : an empirical examination of the moral theory of public service motivation
Wang, Tse-Min; Witteloostuijn, Arjen van; Heine, Florian - In: International public management journal 27 (2024) 2, pp. 165-189
Persistent link: https://www.econbiz.de/10015050911
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Democracy in and out of bureaucracy : can participative management and public participation shape citizen satisfaction?
Jo, Suyeon - In: International public management journal 27 (2024) 2, pp. 221-240
Persistent link: https://www.econbiz.de/10015050913
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Going separate ways : ex-post interdependence and the dissolution of collaborative relations
Elston, Thomas; Rackwitz, Maike; Bel, Germà - In: International public management journal 27 (2024) 4, pp. 583-608
Persistent link: https://www.econbiz.de/10015050937
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E-government and provision of public services : economic, social, and political determinants of citizen complaints
Sebő, Marianna; Bel, Germà - In: International public management journal 27 (2024) 4, pp. 659-679
Persistent link: https://www.econbiz.de/10015050940