Cover -- Why Quality Is Important and How It Applies in Diverse Business and Social Environments, Volume I -- Contents -- Acknowledgments -- Chapter 1 Introduction -- What Is Quality and What Does It Entail? -- Who Is the Publication Aimed at and How Could It Be Used? -- Chapter 2 Quality and...

Cover -- Why Quality Is Important and How It Applies in Diverse Business and Social Environments, Volume II -- Contents -- Acknowledgments -- Chapter 13 Quality in Project Management -- Fundamentals of Project Management -- Project Management Systems -- Chapter 14 Quality Costs and the Bottom...