Purpose – The purpose of this paper is to develop a model for forecasting product returns to the company for recycling in terms of quantity and time. Design/methodology/approach – Graphical Evaluation and Review Technique (GERT) has been applied for developing the forecasting model for...

Purpose: The increase in automobile usage across the world has fortified the opportunities of maintenance service garages. However, there are significant numbers of challenges in front of maintenance service providers at all stages of the business. This paper identifies, analyzes and...