The paper evaluates and compares the operational performance of ten major airports in Taiwan. The measure of operational performance is based on the relationship between four factors: airport, passengers, airline companies, and fire services. To overcome the restrictions of the small sample...

Recent-rising crude oil prices have impacted on the development of the air-freight industry making improved service quality and competitiveness— pressing issues for management. To examine the performance of China Airlines this paper employs quality function deployment to integrate inside...

The liberalization of international air transport services in the USA and European countries and the competition from nearby Asian countries have forced Taiwan to adjust its air transport policies and regulations. This paper proposes to raise some relevant questions about regulatory changes in...