The present study is aim to assess the performance of the Persian Gulf Marine Passenger Terminal by using EFQM Excellence Model. The descriptive kind may seem the best appropriate frame for this study and it is conducted in all parts of the Persian Gulf Marine Passenger Terminal. For collecting...

Exposing the acts of unloader, sucker and Grab in the grain terminal of Imam Khomeini port by manipulating ORESTE and Shannon?s Entropy Methods in the three phases will lead to identification and prioritization of the grain discharging processes risks from the ship. In the first phase, by the...

This study aimed to determine the readiness level of the studied seaport? managers for Establishment of Total Quality management (hereinafter referred to as TQM). Thus because all of the ports are of trading kind so they are considered as a servicing organization and due to optimizing the...

Efficiency of ports can create a remarkable influence in decrement of the period of ship stay at port, the period of sedimentation of goods and the decrement of freight payable to shipping companies. Finally, port efficiency also can cause customer satisfaction, demand increase and profitability...