A poorly performing company, one in need of a complete turnaround, typically lacks resources for new strategic initiatives. The usual remedies are lay‐offs, cost‐cutting, and asset sales. However, these remedies often undermine the company's long‐term health. Moreover, they don't address...

Many operating managers view culture and culture change as something “soft” or “squishy” and remote from day‐to‐day concerns. They're worried about “making their numbers” and say they haven't got time to think about organizational culture.